Last updates 28th January 2026

Stellar Gray Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website (www.stellargray.co.uk) or engage our conveyancing services.

Important Information and Who We Are

Stellar Gray Ltd is the "Data Controller" responsible for your personal data.

Contact Details:

• Full name of legal entity: Stellar Gray Ltd

• Email address: info@stellargray.co.uk

• Postal address: The Foundry, 156 Blackfriars Rd, London SE1 8EN

• Telephone number: 0203 807 3230

The Data We Collect About You

In the course of providing conveyancing services, we may collect:

• Identity Data: Full names, date of birth, marital status, and copies of government-issued ID (Passports/Driving Licences).

• Contact Data: Home address, email address, and telephone numbers.

• Financial Data: Bank account details, proof of funds, and source of wealth documentation.

• Transaction Data: Details about the property you are buying or selling and payments to/from you.

• Technical Data: IP address and browser type (collected via cookies).

How We Use Your Personal Data

We will only use your data when the law allows us to. Most commonly:

• Performance of a Contract: To provide the legal services you have requested.

• Legal Obligation: To comply with Anti-Money Laundering (AML) and "Know Your Customer" (KYC) regulations.

• Legitimate Interests: To improve our website and provide you with relevant updates.

Disclosures of Your Personal Data

To complete your property transaction, we may need to share your data with:

• HM Land Registry to register your title.

• HMRC for Stamp Duty Land Tax (SDLT) filings.

• Mortgage Lenders to secure funding for your purchase.

• Anti-Money Laundering Providers to verify your identity.

• Other Solicitors involved in the property chain.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and third parties who have a business "need to know."

Data Retention

By law, we must keep basic information about our clients (including Contact, Identity, and Financial Data) for six years after they cease being clients for legal and insurance purposes. In some conveyancing matters, we may hold files longer (e.g., 7–10 years) depending on the nature of the deed.

Your Legal Rights

Under UK GDPR, you have the right to:

• Request access to your personal data.

• Request correction of your data.

• Request erasure (the "right to be forgotten"), subject to our legal obligations to keep records.

• Object to processing of your data.

Third-Party Links

Our website may include links to third-party websites (e.g., Land Registry or property portals). Clicking on those links may allow third parties to collect data about you. We do not control these websites and are not responsible for their privacy statements.

Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.